Frequently Asked Questions
Frequently Asked Questions
Treatment and Services
What if I have an emergency at night or on the weekend?
If you have a life-threatening emergency, please call 911 or go to the nearest emergency room. If your issue is not life threatening, but is urgent and you need to speak with a clinician, please call 718-796-5300 to contact our 24-hour answering service. They will ask for your name and number, and your call will be returned.
I don’t have insurance for mental health care. Does RMHA offer a sliding fee scale system?
Yes, RMHA offers a sliding fee scale system for those who qualify.
How do I contact RMHA‚ Vocational Services?
E-mail Debra Sumner at email@example.com or call 718-796-5300, ext. 133 for information about how to get involved with our employment programs. Get more information about our Vocational Services.
How do I contact RMHA‚ ReSolve Center for Recovery ‚ treatment for people with alcohol and substance abuse histories?
E-mail firstname.lastname@example.org or call Mayra Estrada-Cruz at 718-796-5300 x159. Learn more about the ReSolve Center for Recovery.
How do I sign up my child for treatment of Attention Deficit Disorder (ADD) or Attention Deficit Hyperactivity Disorder (ADHD)?
E-mail email@example.com or call 718-796-5300, x117. Get more information about treatment options for children and families.
Does RMHA offer group, family, and/or couples therapy?
RMHA offers group, family, and couples therapy in each of our programs in addition to individual therapy.
Someone I know needs round-the-clock mental health care and support. Does RMHA offer this type of service?
RMHA operates the Crisis Respite Center at the Joyce M. Pilsner Residence. The program, which has ten beds, is designed to provide a “soft landing” for people experiencing a psychiatric crisis who might benefit from a stay of up to one week in a home-like setting as an alternative to psychiatric hospitalization. Learn more about our Crisis Respite Center Program by calling 718-796-5300.
For those who can live more independently, but still require assistance with day to day responsibilities, RMHA offers 37 beds of Supported Housing, and 15 beds in the Apartment Treatment Program. Learn more about all our Residential Services.
Education and Volunteering
I would like to volunteer my time to RMHA. How can I get involved?
RMHA accepts volunteers in many different capacities, from clinical care personnel to administrative, publicity, and marketing and development assistants. Our Board of Directors is entirely composed of volunteers and who are dedicated community members. Please contact firstname.lastname@example.org for more information about volunteering or to learn more about our Board.
I am a social work/psychology graduate student in search of an internship/externship. Who should I contact?
RMHA provides internship and externship experience in connection with various educational institutions for qualified social work and psychology graduate students and medical students in training. Please contact your school’s field placement office. Contact email@example.com for more information.
How To Donate
I would like to make a donation to RMHA to support programs and services. How can I donate?
Please donate. If you prefer, you may mail a check to: FUNDRAISING at Riverdale Mental Health Association, Inc., 5676 Riverdale Avenue, Bronx, NY 10471. Make your check out to “RMHA”.
RMHA provides behavioral health and vocational services to underserved populations across the Bronx, and nearby communities in Westchester and Upper Manhattan. Often we provide services and programs to clients who cannot afford the cost of care. Your donations help us to make this possible. Thank you for your generous support.
Is my donation secure?
Your donation is made through a secure portal. Your personal information is protected by encryption and will not be shared with any third parties. If you prefer, you may mail a check to: FUNDRAISING at Riverdale Mental Health Association, Inc., 5676 Riverdale Avenue, Bronx, NY 10471. Make your check out to “RMHA”.
Is my personal information secure?
RMHA does not share e-mail or mailing addresses, credit card information, or any other personal information with third parties. Your personal information is safe and secure with us.
I don’t have a car. How do I get to RMHA using public transportation?
RMHA is easily accessible by public transportation. By Subway, take the IRT #1 train to 231st Street and Broadway. Then transfer to the Bx7 or Bx10 bus. Get off at the 259th Street and Riverdale Avenue stop.
Alternatively, you may take the A train to 207th Street, Inwood in Manhattan and then transfer to the Bx7 bus. Get off at the 259th Street and Riverdale Avenue stop.
How can I get a copy of RMHA’s Annual Report?
Please e-mail your request to Giulia Matthews at firstname.lastname@example.org. Alternatively, you may request the Annual Report by writing to: ANNUAL REPORT at Riverdale Mental Health Association, Inc., 5676 Riverdale Avenue, Suite 202, Bronx, NY 10471 – Att’n: E. Ross.
How can I sign up for RMHA’s Newsletter?
Sign up for our newsletter via e-mail. To receive our newsletter via snail mail, write to:
NEWSLETTER at Riverdale Mental Health Association, Inc.
5676 Riverdale Avenue, Suite 202
Bronx, NY 10471
Would an RMHA Staff Member speak to our group about a particular aspect of behavioral health?
Yes, please contact email@example.com and tell us what your interest is.